BUSINESS SEMINAR: “Delighting Customers in Japan XVII” On May 30, 2018, 17th edition of the annual “DELIGHTING CUSTOMERS IN JAPAN” business seminar, organized by the BLCCJ, will be held with the following distinguished speakers: Dr. Florian Kohlbacher (The Economist Group), Mr. Teddy Lee (Yokohama Chinatown Development Association), and Mr. Shigeru Takagaki [...]